Refund policy

Shipping Policy

Last updated: October 2026

• Free US shipping over $29.99. Orders under $29.99 ship at a flat rate, calculated at checkout.
• Processing time. Orders are processed within 1–2 business days. You will receive a tracking link by email as soon as the order ships.
• Delivery time. US delivery typically takes 3–7 business days after processing, depending on the carrier and destination.
• International orders. We ship to selected countries. Transit times vary by destination; import duties and taxes are the buyer's responsibility.
• Address changes. Email support@airpebble.com as soon as possible. We can update the address before an order ships; once shipped, please contact the carrier directly.
• Lost or damaged shipments. Contact us within 7 days of the estimated delivery date and we will make it right — replacement or refund.